Why DHL sucks part III
Posted by marc, Sat Apr 21 13:08:45 UTC 2007
Ok, this time it's plain and simple.
I wasn't at home this morning and I supposedly got a package delivered.
No big deal, you get the orange "Hey! Package! come get it!" flyer and usually can get it at your postoffice.
I went there and wanted to ask if maybe the driver already delivered his first batch of packages and
happened to bring back mine with him. The answer was "Nah, I won't even go back and look... the driver usually comes in at 13.00 - 14.00." I thought to myself :"ok, no big deal. I'll grab something to eat and come back in 2 hours". Luckily I realized 2 seconds later, the post office closes at 13.00. WHY would you close down the front of the store where all people usually are waiting for their stuff to arrive while there are still people in the back working. The postoffice usually is overcrowded anyhow and it can't be the "ahh... he wouldn't have anything to do!" argument. If they only had 1 guy who doesn't do anything but hand out packets for 1 hour more, I wouldn't have to wait till monday to be able to get my stuff. btw: Don't even try asking if it's possible to put YOUR package in YOUR "Packstation" account thingy. For them it seems to be somehing absurd to even consider the possiblity. I rest my case...
happened to bring back mine with him. The answer was "Nah, I won't even go back and look... the driver usually comes in at 13.00 - 14.00." I thought to myself :"ok, no big deal. I'll grab something to eat and come back in 2 hours". Luckily I realized 2 seconds later, the post office closes at 13.00. WHY would you close down the front of the store where all people usually are waiting for their stuff to arrive while there are still people in the back working. The postoffice usually is overcrowded anyhow and it can't be the "ahh... he wouldn't have anything to do!" argument. If they only had 1 guy who doesn't do anything but hand out packets for 1 hour more, I wouldn't have to wait till monday to be able to get my stuff. btw: Don't even try asking if it's possible to put YOUR package in YOUR "Packstation" account thingy. For them it seems to be somehing absurd to even consider the possiblity. I rest my case...